If you experience a problem with Closed Captioning over the air, on cable/satellite or online, we want you to tell us. Please understand that a captioning problem can originate with the programming source or your cable/satellite provider as well as with us. It may also involve settings on your television. We will diligently work to identify the source and rectify the issue.


For Immediate Closed Captioning Concerns for WXCW:

Phone: 239-479-5524 | Fax: 239-332-0767 | e-mail:


For Written Closed Captioning Complaints for WXCW:

Jim Schwartzel  - WXCW-TV

2824 Palm Beach Blvd.

Fort Myers, Florida 33916

Phone: 239-479-5524 | Fax: 239-332-0767 | e-mail: